Sidekick | AI SMS Assistant for Frontline Workers

Backed by

Backed by

Sidekick

The AI-powered SMS assistant that instantly answers deskless workers' questions using company-specific knowledge, reducing interruptions.

Trusted by 500+ workers across 21 locations

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Why deskless teams choose us

The AI SMS assistant that gives deskless workers instant answers - and gives managers their time back.

Real-time intelligence

AI automation

Seamless integration

Real-time intelligence

Workers text questions and get accurate responses in seconds — in their preferred language. No downloads, no logins, no training required.

Text Sidekick

Where do I park?

Text Message

Text Sidekick

Text Message

AI automation

Sidekick tracks what your team is asking and spots gaps in your knowledge base. When something's missing, it drafts updated policies automatically.

AI-Generated Suggestions

Overtime Policy

12 questions

HIGH

Holiday Schedule

8 questions

MEDIUM

Parking Guide

6 questions

LOW

AI-Generated Suggestions

Create Overtime Policy

Workers asked about overtime pay but no documentation exists.

12 questionsHigh

Update Holiday Schedule

2024 holiday calendar is outdated.

8 questionsMedium

Add Parking Guide

Questions about lot assignments.

6 questionsLow

Safety Protocol Gaps

Missing forklift certification info.

4 questionsHigh

Update PTO Policy

Accrual rates unclear to workers.

5 questionsMedium

Add Break Room Rules

Microwave and fridge policies needed.

3 questionsLow

Overtime Policy

AI-generated draft based on common practices

Seamless integration

Connect your existing tools, upload files, and let AI tell you what your team is missing - all in minutes.

Knowledge Base

0 files • 0 pages

Knowledge Base

Drop files or connect integrations

Upload files to get started

Processing your data

Analysis Complete

Your knowledge base is ready

Files

142

Pages

Topics

Knowledge Gaps Detected

Overtime pay policies

12 unanswered questions

HIGH

Holiday schedule 2024

8 unanswered questions

HIGH

Parking assignments

6 unanswered questions

MEDIUM

Equipment checkout process

4 unanswered questions

MEDIUM

Safety equipment locations

3 unanswered questions

LOW

Direct deposit setup

2 unanswered questions

LOW

Shift swap procedures

2 unanswered questions

LOW

Connect your entire stack

Sync data directly from your favorite tools and keep every workflow unified in one centralized place.

Help and support

Answers to common questions about setup, pricing, and how everything works.

Still got questions?

How does Sidekick work?

Workers text questions to a dedicated phone number. Sidekick searches your uploaded docs and connected systems, then responds instantly in the worker's preferred language.

What languages does Sidekick support?

Sidekick supports 12+ languages including Spanish, Chinese, Vietnamese, Korean, Tagalog, Portuguese, French, Hindi, and more. Workers can text or upload audio recordings in their native language and receive answers in that same language — no translation needed on your end.

How secure is my data?

Your data is encrypted in transit and at rest. We never share your documents or conversations with third parties, and you can delete your data at any time.

How long does setup take?

Most teams are up and running in under an hour. Just upload your docs, connect your systems, and share the phone number with your team.

Do workers need to download an app?

No — Sidekick works over SMS. Workers just text a phone number. No app downloads, no logins, no training required.

What types of documents can I upload?

PDFs, Word docs, spreadsheets, audio files, and more. Sidekick can process handbooks, policies, schedules, training materials, and safety procedures.

How does Sidekick work?

Workers text questions to a dedicated phone number. Sidekick searches your uploaded docs and connected systems, then responds instantly in the worker's preferred language.

What languages does Sidekick support?

How secure is my data?

Your data is encrypted in transit and at rest. We never share your documents or conversations with third parties, and you can delete your data at any time.

How long does setup take?

Most teams are up and running in under an hour. Just upload your docs, connect your systems, and share the phone number with your team.

Do workers need to download an app?

No — Sidekick works over SMS. Workers just text a phone number. No app downloads, no logins, no training required.

What types of documents can I upload?

PDFs, Word docs, spreadsheets, audio files, and more. Sidekick can process handbooks, policies, schedules, training materials, and safety procedures.

How does Sidekick work?

Workers text questions to a dedicated phone number. Sidekick searches your uploaded docs and connected systems, then responds instantly in the worker's preferred language.

What languages does Sidekick support?

How secure is my data?

Your data is encrypted in transit and at rest. We never share your documents or conversations with third parties, and you can delete your data at any time.

How long does setup take?

Most teams are up and running in under an hour. Just upload your docs, connect your systems, and share the phone number with your team.

Do workers need to download an app?

No — Sidekick works over SMS. Workers just text a phone number. No app downloads, no logins, no training required.

What types of documents can I upload?

PDFs, Word docs, spreadsheets, audio files, and more. Sidekick can process handbooks, policies, schedules, training materials, and safety procedures.

Get in touch

Reach out to our team at any time for support or questions and we’ll get back to you within 2 business days.

408-828-5979

hello@textsidekick.com

1011 Washington St. San Francisco, CA

Give your team instant answers today

See how Sidekick can reduce manager interruptions and help workers get answers in seconds.

Book Demo

Give your team instant answers today

See how Sidekick can reduce manager interruptions and help workers get answers in seconds.

Book Demo

Give your team instant answers today

See how Sidekick can reduce manager interruptions and help workers get answers in seconds.

Book Demo

Real-time intelligence

AI automation

Create Overtime Policy

Update Holiday Schedule

Add Parking Guide

Safety Protocol Gaps

Update PTO Policy

Add Break Room Rules

Seamless integration

How can we help you today?

How can we help you today?