Backed by

Backed by

Every hero needs a Sidekick
Every hero needs a Sidekick
Every hero needs a Sidekick

The AI-powered SMS assistant that instantly answers deskless workers' questions using company-specific knowledge, reducing interruptions and speeding up the onboarding process.

Sync your systems, upload your docs once. Your team gets instant answers forever.

Trusted by 400+ workers across 19 locations

Sync your systems, upload your docs once. Your team gets instant answers forever.

Trusted by 400+ workers across 19 locations

Software user interface
AI Suggestions

AI reviews your team’s questions and suggests what to fix or clarify next.

AI Suggestions

AI reviews your team’s questions and suggests what to fix or clarify next.

Multilingual Support

Tracks questions via SMS and audio recordings across 12+ languages.

Multilingual Support

Tracks questions via SMS and audio recordings across 12+ languages.

Instant Support

Workers get accurate answers in seconds, 24/7. No manager assistance needed.

Instant Support

Workers get accurate answers in seconds, 24/7. No manager assistance needed.

Measurable Impact

See time saved and accuracy trends - and watch Sidekick improve over time.

Measurable Impact

See time saved and accuracy trends - and watch Sidekick improve over time.

Why deskless teams choose us
Why deskless teams choose us
Why deskless teams choose us

The AI SMS assistant that gives deskless workers instant answers - and gives managers their time back.

Real-time intelligence

Workers text questions and get accurate responses in seconds — in their preferred language. No downloads, no logins, no training required.

Text Sidekick
Where do I park?
+
Text Message
Text Sidekick
+
Text Message

AI automation

Sidekick tracks what your team is asking and spots gaps in your knowledge base. When something's missing, it drafts updated policies automatically.

AI-Generated Suggestions
Overtime Policy
12 questions
HIGH
Holiday Schedule
8 questions
MEDIUM
Parking Guide
6 questions
LOW
AI-Generated Suggestions

Create Overtime Policy

Workers asked about overtime pay but no documentation exists.

12 questionsHigh

Update Holiday Schedule

2024 holiday calendar is outdated.

8 questionsMedium

Add Parking Guide

Questions about lot assignments.

6 questionsLow

Safety Protocol Gaps

Missing forklift certification info.

4 questionsHigh

Update PTO Policy

Accrual rates unclear to workers.

5 questionsMedium

Add Break Room Rules

Microwave and fridge policies needed.

3 questionsLow
Overtime Policy
AI-generated draft based on common practices

Seamless integration

Connect your existing tools, upload files, and let AI tell you what your team is missing - all in minutes.

Knowledge Base
0 files • 0 pages
Knowledge Base
Drop files or connect integrations
Upload files to get started
Processing your data
Analysis Complete
Your knowledge base is ready
7
Files
142
Pages
24
Topics
Knowledge Gaps Detected
Overtime pay policies
12 unanswered questions
HIGH
Holiday schedule 2024
8 unanswered questions
HIGH
Parking assignments
6 unanswered questions
MEDIUM
Equipment checkout process
4 unanswered questions
MEDIUM
Safety equipment locations
3 unanswered questions
LOW
Direct deposit setup
2 unanswered questions
LOW
Shift swap procedures
2 unanswered questions
LOW
Connect your entire stack
Connect your entire stack
Connect your entire stack

Sync data directly from your favorite tools and keep every workflow unified in one centralized place.

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Help and support
Help and support
Help and support

Answers to common questions about setup, pricing, and how everything works.

How does Sidekick work?

Workers text questions to a dedicated phone number. Sidekick searches your uploaded docs and connected systems, then responds instantly in the worker's preferred language.

What languages does Sidekick support?

Sidekick supports 12+ languages including Spanish, Chinese, Vietnamese, Korean, Tagalog, Portuguese, French, Hindi, and more. Workers can text or upload audio recordings in their native language and receive answers in that same language — no translation needed on your end.

How secure is my data?

Your data is encrypted in transit and at rest. We never share your documents or conversations with third parties, and you can delete your data at any time.

How long does setup take?

Most teams are up and running in under an hour. Just upload your docs, connect your systems, and share the phone number with your team.

Do workers need to download an app?

No — Sidekick works over SMS. Workers just text a phone number. No app downloads, no logins, no training required.

What types of documents can I upload?

PDFs, Word docs, spreadsheets, audio files, and more. Sidekick can process handbooks, policies, schedules, training materials, and safety procedures.

How does Sidekick work?

Workers text questions to a dedicated phone number. Sidekick searches your uploaded docs and connected systems, then responds instantly in the worker's preferred language.

What languages does Sidekick support?

Sidekick supports 12+ languages including Spanish, Chinese, Vietnamese, Korean, Tagalog, Portuguese, French, Hindi, and more. Workers can text or upload audio recordings in their native language and receive answers in that same language — no translation needed on your end.

How secure is my data?

Your data is encrypted in transit and at rest. We never share your documents or conversations with third parties, and you can delete your data at any time.

How long does setup take?

Most teams are up and running in under an hour. Just upload your docs, connect your systems, and share the phone number with your team.

Do workers need to download an app?

No — Sidekick works over SMS. Workers just text a phone number. No app downloads, no logins, no training required.

What types of documents can I upload?

PDFs, Word docs, spreadsheets, audio files, and more. Sidekick can process handbooks, policies, schedules, training materials, and safety procedures.

How does Sidekick work?

Workers text questions to a dedicated phone number. Sidekick searches your uploaded docs and connected systems, then responds instantly in the worker's preferred language.

What languages does Sidekick support?

Sidekick supports 12+ languages including Spanish, Chinese, Vietnamese, Korean, Tagalog, Portuguese, French, Hindi, and more. Workers can text or upload audio recordings in their native language and receive answers in that same language — no translation needed on your end.

How secure is my data?

Your data is encrypted in transit and at rest. We never share your documents or conversations with third parties, and you can delete your data at any time.

How long does setup take?

Most teams are up and running in under an hour. Just upload your docs, connect your systems, and share the phone number with your team.

Do workers need to download an app?

No — Sidekick works over SMS. Workers just text a phone number. No app downloads, no logins, no training required.

What types of documents can I upload?

PDFs, Word docs, spreadsheets, audio files, and more. Sidekick can process handbooks, policies, schedules, training materials, and safety procedures.

Get in touch
Get in touch
Get in touch

Reach out to our team at any time for support or questions and we’ll get back to you within 2 business days.

1011 Washington St. San Francisco, CA

How can we help you today?

How can we help you today?

Give your team instant answers today

See how Sidekick can reduce manager interruptions and help workers get answers in seconds.

Give your team instant answers today

See how Sidekick can reduce manager interruptions and help workers get answers in seconds.

Give your team instant answers today

See how Sidekick can reduce manager interruptions and help workers get answers in seconds.