SMS Terms & Conditions
Last updated: January 1, 2026
These SMS Terms and Conditions govern your use of Sidekick's SMS messaging service.
1. SMS Service Description
Sidekick provides an SMS-based Q&A service that allows employees to text questions and receive AI-powered answers from their company's knowledge base.
2. Message Frequency
Message frequency varies based on your usage. You will receive responses to your questions and occasional service updates.
3. Message and Data Rates
Message and data rates may apply. Please contact your wireless carrier for details about your messaging plan.
4. Opt-Out Instructions
You can opt out of SMS messages at any time by texting STOP to our number. You will receive a confirmation message and no further messages will be sent.
5. Help
For help, text HELP to our number or contact us at hello@textsidekick.com.
6. Supported Carriers
Our SMS service is supported on all major US carriers including AT&T, Verizon, T-Mobile, and Sprint.
7. Privacy
Your privacy is important to us. Please review our Privacy Policy for information on how we handle your data.