How the agent runs
See it in actionConnect your plant
Machine data and fault feeds on one side, SOPs and manuals on the other. Sidekick reads the documents and starts watching the readings.
It runs the floor
It flags drifting equipment, answers from your own docs, opens and routes work orders, and escalates to the right manager the moment it should.
It writes down what it learns
It records the know-how in your veterans' heads and keeps every fix, so nothing retires when they do.
It writes the business down while it runs it.
Sidekick does not file this away as a side effect. Every alert it raises, every answer it gives, and every workaround a supervisor texts back lands in a searchable plant history your company owns — and becomes documents on demand. When a veteran retires, their know-how stays.
A searchable plant history. Ask what worked last time and get the exact fix, who did it, and when — citing the document, page, and revision, or the supervisor who confirmed it. Nothing it tells the floor is untraceable.
Documents it writes for you. It drafts the handbook, the safety procedure, and the FAQ out of the work it just did, and translates them for the crews that need them.
It doesn’t wait to be asked. It watches the floor.
Sidekick connects to your plant systems and machine data. When a reading drifts out of range or a fault code appears, it reaches out to the right worker on its own — before anyone reports it, before it becomes downtime.
That is the difference between software your team has to remember to open and an agent already working when the shift starts.
Every issue,
one thread.
Workers report problems in plain language: a broken freezer, a stuck door, a missing SOP. Sidekick triages it, opens the work order, routes it, and keeps everyone posted in the same thread. No forms, no tickets, no chasing.
It trains the floor as it goes.
It onboards new hires over text: bite-size modules, walkthrough videos, and quizzes delivered in the flow of work. It verifies each step and shows managers who is trained and certified at a glance.
Every plant you run makes the next one smarter.
Inside your company, knowledge compounds across sites. What Sidekick learns fixing a fault in Ohio fills the gap in Texas the first time someone hits it there. Run one plant and it sharpens every shift. Run five and each inherits what the others already solved.
Allen-Bradley E-04 reset sequence, captured from Devin on nights.
Answers on day one at the other two.
Heat-stress protocol above 88°F, refined over two summers.
Applied the first hot week in Ohio.
The net-30 ordering path that stopped a three-week stall.
Standard practice across all three.
Your know-how stays yours. Knowledge compounds across the sites your company runs and nowhere else. Nothing Sidekick learns at your plants ever reaches another customer.
Common questions.
Put an agent on your floor.
Tell us what you run — lines, shifts, headcount — and we’ll set up a short call to show you what Sidekick would do on your floor from day one.